Account
👤 Account Related Questions
Registration PageFill in the form with your name, email or mobile number, and password. After registration, a verification link will be sent to your email — click it to activate your account. Registration is completely free.
Login Pageand click the "Forgot Password?" link. Enter your registered email address and a password reset link will be sent to you. If you don't see it in your inbox, check your spam or promotions folder.
Each user may only register one account. Creating multiple accounts is against our rules and may result in all associated accounts being suspended. For details Terms & Conditions View on page.
You can update your phone number and password from Account Settings after logging in. To change your registered name or email, you may need to contact support.
App
📱 Mobile App FAQs
The BJ77 app can be downloaded directly from the official website. Android users can download the APK file, while iOS users can access the site through their mobile browser.
To install the APK on Android, go to your phone's Settings and enable "Allow installation from unknown sources." If you encounter any issues, delete the file and re-download it from the website. If the problem persists, contact us at [email protected].
Your account, balance, and games are all the same whether you use the app or the website. The app also offers push notifications and faster access. All games and services are available on both platforms.
Payment
💳 Payment & Transaction-Related Questions
BJ77 accepts local mobile banking methods including bKash, Nagad, and Rocket. Bank transfers and select cryptocurrencies may also be supported. Check the Payment section or contact support for the latest list.
In most cases, your balance updates quickly after a successful deposit. Occasionally, network delays may cause a brief wait. Try refreshing the page; if it still doesn't appear after some time, contact support with your transaction reference number.
Yes, account verification must be completed before you can make a withdrawal. This protects your account and helps prevent fraud. For details on the verification steps, Terms & Conditions
Minimum deposit and withdrawal limits may vary by payment method. For accurate details, log in to your account and check the Payment section or Support page.
Games
🎮 Games & Betting-Related Questions
On BJ77 Live Casino (Live Roulette, Baccarat, Blackjack, Poker), Slots, Sports Betting (cricket, football, tennis) and Games Sectionhas more games available.
No, Live Casino games can be played directly in your browser or on the app — no additional software required. A stable internet connection is all you need for smooth live streaming.
Sports Betting Sectionoffers betting on cricket, football, tennis, basketball, and more, covering both international and local events. Both live betting and pre-match betting are available.
Yes, BJ77's VIP members VIP members enjoy exclusive gaming perks, higher betting limits, and special promotional offers. Visit the VIP page to learn more about the program.
Security
🔒 Security & Responsible Gaming
BJ77 uses encryption technology to keep your data secure and does not sell your information to third parties. To learn more, Privacy Policy
If you notice any unrecognized logins or transactions on your account, change your password immediately and contact [email protected]. BJ77 will never ask for your password or OTP via email or message.
Yes, BJ77 takes responsible gaming seriously. Deposit limits, session limits, and self-exclusion options may be available in your account settings. For more details, Responsible Gaming
To close or suspend your account, send a request to [email protected]. For self-exclusion or a temporary break, Responsible Gaming page for more information.
Please note: Gaming is for entertainment — not a way to solve financial problems. Please seek help if you feel it's becoming an issue.
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Contact Support
If you can't find the answer to your question, reach out to our support team directly.
[email protected]